Support

Answers to your questions and more about our products and their use cases

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FAQ’s

  • What are the main features of AOS?

    Objective grading of the anterior segment, image enhancement, mobile image transfer, live telemed functionality, patient reports, and a remote visual acuity system.

  • Where can I find support articles that will help me to use AOS?

    Our knowledge base contains articles for the mobile app, web software, and VA system. Support pages for patients https://support.aos-hub.com/wiki/

  • Where do I and / or my patient find my activation code for the app?

    All users of the system (including patients) will receive a welcome email that provides all the relevant information for their user account including the app login details. If the user is unable to find the email the global administrator can reset password and activation codes.

  • Patient information security

    All images are encrypted in transit according to required regulations. When you capture images using the mobile app, they are deleted immediately after transferring to AOS and are not available via the device gallery.

  • How do I reset or change my password?

    To reset your password click here: https://analysis.aos-hub.com/account/reset.aspx  

  • What regulatory approvals does AOS have?

    AOS is defined as a Class 1 Medical Device and cleared for use under CE, TGA, Anvisa and FDA (Class 1 exempt). More details can be found on the Approvals and Regulatory page

  • Can I export analysed images or my patient reports to my EHR or PMS?

    Analysed images can be saved independently or as part of a patient report (pdf) either on your local PC or network. You can then import them into your Patient Management System. We are currently working with PMS providers to automate this process

U.S. Info

External Ocular photography & AOS Anterior

Corcoran Consultancy Group, June 2020

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External Ocular photography & CPT codes

Corcoran Consultancy Group, June 2020

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Instructions for Use

AOS v3 - English

English language Instructions for Use for AOS v3.

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AOS v3 - Deutsch

Gebrauchsanweisung in deutscher Sprache für AOS v3.

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AOS v3 - Polski

instrukcja obsługi języka polskiego dla AOS v3.

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AOS VA

Instructions for Use for AOS VA (Visual Acuity).

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Declaration of Conformity

English

English language Declaration of Conformity for AOS v3.

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Deutsch

Deutsche Konformitätserklärung für AOS v3.

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Polski

Polska Deklaracja Zgodności dla AOS v3.

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External links

Evaluating a new objective grading software for conjunctival hyperaemia

Huntjens, B., Basi, M. and Nagra, M. (2019).

Visit