What is the minimum recommended image quality?
AOS has in-built tolerances and will alert the user if the loaded image is of insufficient quality.
What image file types can AOS analyse?
AOS can load and analyse many image file types including;
• Windows bitmaps - BMP, DIB
• JPEG files - JPEG, JPG, JPE
• Portable Network Graphics – PNG
Opening my report files
This is likely that there is no PDF viewer application installed on the computer. A viewer is available for download from adobe.com
Printing the report files
Result files are saved in PDF format and can be opened and printed from any PDF viewer. The PDF reports are available by opening a patient file to the summary tab and clicking on the ‘View exams’ report icon. The PDF for the file/session is in the bottom left hand corner of the page.
Which devices does the AOS Vision app work with?
The AOS vision app works with both Android and iOS devices on the current supported versions.
Where do I and / or my patient find my activation code for the app?
All users of the system (including patients) will receive a welcome email that provides all the relevant information for their user account including the app login details. If the user is unable to find the email the global administrator can reset password and activation codes.
Patient information security
All images are encrypted in transit according to required regulations. When you capture images using the mobile app, they are deleted immediately after transferring to AOS and are not available via the device gallery.
How do I reset or change my password?
What regulatory approvals does AOS have?
AOS is defined as a Class 1 Medical Device and cleared for use under CE, TGA, Anvisa and FDA (Class 1 exempt). More details can be found on the Approvals and Regulatory page
Can I export analysed images or my patient reports to my EHR or PMS?
Analysed images can be saved independently or as part of a patient report (pdf) either on your local PC or network. You can then import them into your Patient Management System. We are currently working with PMS providers to automate this process